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Red Elbows - Outdoor Country Clothing Delivery Information

On: Fri. November 24th 2017


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Red Elbows - Outdoor Country Clothing Delivery Information

Delivery Information for Orders From:
Red Elbows - Outdoor Country Clothing

Delivery Info.

General:
Red Elbows Outdoor Clothing web site and web store are owned & run by SixTop Ltd. who trade in that name, so Please Note that all purchases from this Web Store will appear on your credit/debit card or PayPal statement as:
WP-SIXTOP LIMITED CROWTHORNE
who run these web stores and trade as Red Elbows - Outdoor Country Clothing. Also Note that whenever possible we prefer to be contacted by email so that we have a written record of your query so, if you need to, please e-mail us at: Customer Services

To discourage internet fraud, it is our policy to deduct the money due (for both goods & delivery charges) from your credit / debit card at time of order (not when we despatch the goods, though normally that's on the same day) and only paid orders will be delivered.

Delivery Information:
We ONLY Deliver to the UK Mainland and local UK offshore Islands, but we DO NOT deliver to the Channel Islands.
Please allow from 5 to 10 working days for delivery, since products come direct from the manufacturer. Each ORDER carries a £ 5.00 delivery charge which will be added automatically at checkout.

Deerhunter products come direct to you from the maker in Denmark (so delivery may take a little longer than the other UK based makes that we sell - but Deerhunter are very efficient at delivering, so you'll probably get your order within 3 to 5 working days anyway), whilst Beaver products and Outdoor Knitwear are made in (and despatched from) the UK. Note that embroidered jumpers may not be stock items and embroidery can add up to an additional 15 working days to the delivery time.

Obviously, since goods inevitably travel by road at some point, some delivery delays may occur during snow, or bad weather and at peak periods like the approach to Christmas.

Please note: Since goods are despatched directly from the manufacturers, if you order products from multiple manufacturers, the products will arrive to you as separate shipments - however, only one £5 shipping charge will be applied to your entire order. Despatch of goods is subject to product availability, which may in some rare circumstances delay shipment - if this occurs we'll contact you as soon as possible to seek your instructions.

We are afraid we cannot despatch or deliver at weekends or on UK Bank Holidays. Please be aware that the delivery company will be unable to leave the goods at the delivery address without a signature accepting them as proof of delivery. All goods are shipped in the standard manufacturer's packaging and we are unable to gift wrap the goods or append any greetings.

Delivery Tracking:
We apologise, but it is very difficult for us to provide delivery tracking information online due to the various delivery companies used by the manufacturers (who ship your goods directly to you) and their diverse shipping locations. However in the unlikely event that your goods have not arrived within 10 working days of ordering, then please email us and we'll try to identify what has delayed delivery.

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About Us

Everything we sell is brand new and on sale here at discounted sale prices, offering you excellent value for money. Products have a 12 month manufacturer's warranty.
Our prices are in £ Sterling (GBP) & include UK VAT.

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SixTop Limited, trading as Red Elbows - Outdoor Country Clothing
Cahirciveen, Crowthorne, Berkshire, RG45 6BT, U.K.
Email Us At: clothes@country-outdoor-clothing.co.uk.

Telephone: 0800 756 6588. For your information:

Registered in England No: 3843214
V.A.T. Registration No: 742 6024 54