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Red Elbows - Outdoor Country Clothing   Outdoor Country Clothing

This web store is for United Kingdom deliveries ONLY

General

Please be sure to order your correct size of clothing and leave enough room for thick jumper if required. If in doubt, please refer to our "Sizing" information available on each product page. Returning goods for an exchange or refund is both time consuming & expensive and your purchase will be much simpler & trouble free if you get the sizing correct first time!

Buying online through our web stores is safe, quick and easy, since your PayPal or credit / debit card payment is cleared on-line on WorldPay's Secure Server and thus your payment is totally safe and your order commences processing immediately.

Deliveries
Delivery Costs
This web store is for United Kingdom deliveries ONLY
Deliveries to the UK Mainland carry a 5.00 delivery charge which will be added automatically at checkout. Delivery times vary by supplier, see buttons below.

Please note: Since goods are despatched directly from the manufacturers, if you order products from multiple manufacturers, the products will arrive to you as separate shipments - however, only one shipping charge will be applied to your entire order.

To discourage internet fraud, it is our policy to deduct the money due (for both goods & delivery charges) from your credit / debit card at time of order (not when we despatch the goods) and only paid orders will be delivered.

Purchases from this Web Store will appear on your credit/debit card statement as WP-SIXTOP LIMITED CROWTHORNE who trade as Red Elbows - Outdoor Country Clothing.

Despatch of goods is subject to product availability, which may in some rare circumstances delay shipment - We are afraid we cannot despatch or deliver at weekends or on UK Bank Holidays and we don't deliver to the Channel Islands.

Please be aware that the delivery company will be unable to leave the goods at the delivery address without a signature accepting them as proof of delivery. Any requests made during the order process to leave the goods without signature will be ignored. All goods are shipped in the standard manufacturer's packaging and we are afraid that we are unable to gift wrap the goods, nor can we append any customer specific greetings.

Product Specifications & Pricing
Due to our policy of continual improvement we reserve the right to make alterations to our product line, specifications and pricing at any time.
Please note that all photographs contained within this web site are for visual reference only.
All our merchandise is priced in £ Sterling (GBP)

Delivery Time, Warranty Information, Order Cancellation, Exchanges / Returns and Shipping Charges
This information varies by each manufacturer, please click on the manufacturer's name below for more detail ....

Deerhunter Jackets & Trousers  Beaver Countrywear  Niffi & Woolyback Knotwear from Outdoor Knitwear


Your Privacy
Our Pledge to You, Our Customer
We respect your privacy. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.
Collection and Use of Information
Any information that you may provide to us through our web site - which may be collected during the ordering process, registration process, by joining our mailing list, or by e-mailing us - will be collected lawfully and in accordance with the Data Protection Act 1998. We will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, postal address, e-mail address, phone number, or any similar information given at the time of ordering or registering for our mailing list. Any information that you may provide through this web site will be collected by SixTop Ltd., who trade as Red Elbows - Outdoor Country Clothing, and will only be used as stated on this web site and to fulfill your order.
Joining Our Mailing List
If you choose to join our mailing list, we will only use the information that you provide to update you on any special promotions, or changes & additions to our product range. If you do not choose to join our mailing list, then we will not provide you with such information. Any person joining our mailing list may opt out of the mailing list at any time by e-mailing us at clothes@country-outdoor-clothing.co.uk, stating "Leave Mailing List" in the e-mail "Subject" box.
Contacting Us Regarding Privacy Matters
To contact us regarding privacy matters, please email us at ...
clothes@country-outdoor-clothing.co.uk
.

Security
Secure Shopping
Credit/debit card and PayPal orders placed on our site are processed by WorldPay using SSL technology, so rest assured that your transactions are protected. WorldPay enable thousands of shoppers in hundreds of countries to shop safely and securely every day - Trusted by customers in 110 countries, WorldPay care about your privacy.
To learn about WorldPay's world leading payment security click on: Payments powered by WorldPay secure card clearance software
Please Note that purchases from this Web Store will appear on your credit/debit card statement as WP-SIXTOP LIMITED CROWTHORNE who trade as Red Elbows - Outdoor Country Clothing .

Payment

To discourage internet fraud, it is our policy to deduct the money due (for both goods & delivery charges) from your credit / debit card at time of order (not when we despatch the goods) and only paid orders will be delivered.

We accept most major Credit / Debit cards, including ...

we accept these payment methods

Contacting Outdoor Country Clothing
The Red Elbows - Outdoor Country Clothing web site and web stores are managed by SixTop Ltd. who trade in that name. To contact us we prefer to use email since it gives us a record of your quert. so please e-mail the appropriate department listed below;
or Telephone us at ... +44 (0)800 756 6588 (Free phone from UK land lines)

OFFICE HOURS 09:00 - 17:30 GMT Monday - Friday
We will endeavour to respond to all questions as soon as possible and we'll respond to emails within 2 working days.
Contacting Customer Services
For queries about an order, or information regarding an existing purchase of our merchandise ... please click here to email Customer Services
Contacting Sales
For sales related enquiries, such as information on sizing & pricing, please click here to email Web Sales.
Contacting Technical Support
For technical support issues, please click here to email Technical Support.

To view more information about, or to contact, SixTop Ltd. who run these web stores and trade as Red Elbows - Outdoor Country Clothing, please Click Here.

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