Red Elbows - Outdoor Country Clothing

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To EXCHANGE Goods - IMPORTANT - Using this "Return For Exchange Procedure"
1. Please use this form to pay for the Exchange shipping, note that WE CANNOT SHIP YOUR EXCHANGE GOODS UNTIL PAYMENT IS MADE and we have received your original goods back at the original despatch location shown in our Product Exchange Page.
2. This procedure is
ONLY for the EXCHANGE of items purchased from this web site. All returned merchandise must be in original condition, unused, with all original packaging, components, instructions & warranty material. If in our opinion either the goods or packaging are not in a re-saleable state, then we may decline the exchange request, as we won't be able to re-sell the item.
3. The cost of returning the original goods to us is your responsibility & we must receive the goods back as soon as possible please - ideally within 7 days, but no later than 30 days from the date of purchase. Should the requested exchange items be out of stock, or a different value we will email you to advise you & seek your further instructions. You may like to return the goods via a traceable shipping method to ensure that the goods arrive safely (traceable shipment is more expensive however).
4. Where the goods should be returned varies by the manufacturer - click on the makers name to view ...
Deerhunter Jackets & Trousers Beaver Countrywear Niffi & Woolyback Knotwear from Outdoor Knitwear
5. Since we will be shipping your goods again,
you need to pay for the cost of that re-delivery. You can make that payment using the form below which will collect the re-delivery charge (£8.50 GBP) via the WorldPay Secure Server. We are afraid that you must pay the re-delivery charge before the exchange item will be shipped.
6. Once you have paid the re-delivery costs, we will despatch the exchange goods to your original shipping address. Please Note that all fields below are required information

Your Original Order No. With Us (R):

  (Looks like "OCC1xxxxxx")

Reason for Exchange (R):
(e.g. Bigger size needed, change colour)


Your Full Name (R):


Billing Address: (R):


Post Code/Zip (R):


Billing Country (R):


Your E-Mail (R):

  * Be sure your EMAIL is correct *

Your Telephone No. (R):


 Once you have completed this form & hit the "Pay £8.50 Re-Delivery Costs Now" button, you will be able to enter
your credit/debit card details on the WorldPay Secure Server to pay for the shipping in a totally secure environment.

Re-delivery to original address in:


Note that the payment will appear on your credit / debit card statement as:

we accept these payment methods

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